Featured Agents

MS MS Deng Mei Hong MSc(UK) CEng(UK)

ASSOCIATE GROUP DIRECTOR (TOP ASSOCIATE GROUP DIRECTOR - CHAMPION, MARCH 2018 & CHAMPION, Q1 201
ORANGETEE & TIE PTE LTD

CEA Licence Number:
L3009250K / R019747I


EstateAgentSG.com

CEA NEWSLETTER MAR/APR 2014
Commending Excellent Service by Salespersons

"Many estate agents commend their salespersons who earn the most commissions with "Top Producer" awards. Their photographs are displayed in the estate agent office and sometimes in newspapers. Estate agency work is a service business and hence professionalism is not just measured by commission earned but by the quality of service. Some estate agents therefore publicise their salespersons who have been complimented by consumers for good service.

DTZ Property Network Pte Ltd publishes the photographs of salespersons who delivered excellent service in its quarterly newsletter, next to the photographs of those who won "Top Producer" awards. One such salesperson who has been featured for receiving compliments in several quarters is Deng Mei Hong, who focuses on residential leasing. On one occasion, a potential tenant had contacted Mei Hong late at night to arrange for a house viewing the next day. She successfully facilitated the renting of the house and impressed the client with her prompt response, efficiency and professionalism. Another landlord praised Mei Hong for not only helping them through the entire process of leasing out their property but that she was able to advise them on the best solution to problems. Her clients described her as being considerate and provided the personal touch to her services. Mei Hong even received compliments for her service from a potential tenant who did not take up the property lease from her.

KEO DTZ Eric Chan has this to say: "The level of service Mei Hong extended to our clients far exceeded their expectations. She truly deserved their praises. In our industry, where exceptional one-to-one customer service excellence is valued, the good work she did should be held up as an example for others to emulate. In giving her all in the service of our clients, there were no additional financial or material rewards involved for Mei Hong. It was her commitment to excellence in customer service that motivated her to always go the extra mile. Her example creates a positive impact on the rest of DTZ Associates."

As the industry enhances professionalism, a focus on service excellence and commending salespersons who deliver excellent services to consumers is one step in the right direction."

- My name is Mei Hong; I am local and take great pride in serving my clients. As your broker, you can be confident that I will always put fo rth extra effort whether assisting you with the purchase of a new property, the sale of present property, or leasing.

Over the past decade, the real estate market has endured wild fluctuations in pricing and availability. Most people are aware of these changes. What many people don't realise is that the best way to approach the market has also undergone a transformation during this period. Methods of looking for properties have changed, as have the most effective sales and advertising techniques.

Not sure how much you can get for your property in the current real estate market, or wondering if you can afford your dream home? Let me help. I analyse and determine property values on a constant basis. I'll help you price your property correctly right from the start. I know what buyers are looking for, and I'll work with you to present your property in the best possible light. I?ll get you the highest price with the least amount of hassle by identifying what makes your property unique and pitching it to the right audience, using a customised marketing plan. To get your property the attention it deserves locally and beyond, I'll launch a comprehensive marketing campaign?locally and on the Internet?enabling you to sell for top dollar.

If you?re a buyer, I?ll always pay close attention to your budget and preferences and build a customised search for you, targeting properties meeting your specific requirements.

So, give me a call or email me and put an innovative trailblazer to work for you!

If you?re searching for a broker who pays attention to your schedule, understands your idiosyncrasies, and works hard to achieve the best possible outcome, give me a call and start getting personalised service today.

To learn more about my client-centred approach to real estate transactions, call me to discuss your needs and explore how I can be of service to you.


DTZ Holdings plc and UGL Services are now united under a single global brand - DTZ, a UGL company - a name proud in heritage. The new brand represents a key milestone for the company and reflects the creation of a fully integrated, global company with a unique platform that is transforming the world of property services.In creating the new brand, the DTZ name is retained acknowledging the brand equity of DTZ, an iconic brand with a legacy extending back to 1784, and capitalising on the broad market recognition of the specialist capabilities of DTZ.

DTZ-UGL.com | DTZ.com/sg

47,000 employees | 208 office locations | 52 Countries


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